VIVID
✨ NEW COLLECTION JUST DROPPED 🔥 FREE SHIPPING WORLDWIDE 💫 USE CODE: VIVID20 FOR 20% OFF ✨ NEW COLLECTION JUST DROPPED 🔥 FREE SHIPPING WORLDWIDE

FAQ 💡

Got questions? We've got answers!

How long does shipping take? 📦

Standard shipping takes 5-7 business days. Express shipping is 2-3 business days. We ship worldwide! All orders over $50 get FREE shipping. 🌍

What's your return policy? 🔄

We offer 30-day hassle-free returns! Items must be unworn with tags attached. Just start a return from your account or contact us. We'll send you a prepaid label. Easy peasy! ✨

How do I track my order? 🔍

Once your order ships, you'll get an email with tracking info. You can also track your order anytime from your account dashboard or our track order page.

What sizes do you offer? 📏

We offer sizes XS to 3XL in most styles. Check out our size guide for detailed measurements. We're all about inclusive fashion! 💪

Do you offer gift cards? 🎁

Yes! Digital gift cards are available from $25 to $500. They never expire and can be used on anything in our store. Perfect for the fashion lover in your life! Check them out here.

Are your products sustainable? 🌱

Absolutely! We use organic cotton, recycled materials, and eco-friendly packaging. Our factories are certified for fair labor practices. Fashion should feel good AND do good! 🌍💚

Can I change or cancel my order? ✏️

We process orders super fast! If you need to make changes, contact us ASAP within 1 hour of ordering. After that, we can't guarantee changes but we'll try our best!

What payment methods do you accept? 💳

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay. We also offer Klarna and Afterpay for buy-now-pay-later options!

STILL HAVE QUESTIONS? 🤔

Our support team is here to help!

CONTACT US 💬