Frequently Asked Questions
Find answers to common questions about our products and services.
Yes, every diamond over 0.5 carats comes with a GIA or AGS certificate of authenticity, ensuring its quality and origin.
We offer one complimentary resizing for all rings within 60 days of purchase. Please contact our concierge to arrange this service.
Absolutely. We use 100% recycled 18k gold and work exclusively with refineries that adhere to strict environmental and human rights standards.
Yes, our Bespoke Service allows you to work directly with our master jewelers to create a one-of-a-kind piece. Visit our Contact page to start the conversation.
We offer a 30-day return policy for all unworn items in their original packaging. Custom pieces and engraved items are final sale. Please see our Returns page for full details.
Store your pieces in the provided pouch or box when not wearing. Avoid contact with perfumes, lotions, and harsh chemicals. We offer complimentary cleaning services at our boutique.