HELP CENTER
We offer complimentary standard shipping on all orders over $200. Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available for $25.
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. All duties and taxes are calculated at checkout.
Once your order ships, you'll receive an email with tracking information. You can also track your order by visiting our Track Order page.
We accept returns within 30 days of delivery for unworn items in original condition with tags attached. Bespoke items are final sale.
Log into your account and visit the Orders section to initiate a return. You'll receive a prepaid shipping label via email.
Most Heritage garments should be dry cleaned. Store wool items on padded hangers and use cedar blocks to protect against moths. Specific care instructions are included with each item.
Our garments are crafted in England using materials sourced from the finest mills in Italy, Scotland, and Ireland.