Privacy Policy

1. Introduction

CarParts Tyre & Autocare ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, postal address, and vehicle information when you make a purchase, book a service, or create an account.
• Payment Information: Credit card details and billing information processed securely through our payment providers.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Vehicle Information: Registration number, make, model, and year to provide accurate tyre and service recommendations.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and service bookings
• Send order confirmations and service reminders
• Provide customer support and respond to inquiries
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, delivery services)
• Professional advisors (lawyers, accountants) as necessary
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: