Frequently Asked Questions
Find answers to common questions about our products and services.
We offer Standard Shipping (5-7 business days, free on orders over $50), Express Shipping (2-3 business days, $9.99), and Same-Day Delivery ($19.99, available in select areas).
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account or using our Track Order page.
Absolutely! All our products are vet-approved and meet strict safety standards. We only source from trusted manufacturers who prioritize pet health and safety.
Yes! We offer digital gift cards in various denominations. They make perfect gifts for pet lovers and never expire.
You can reach us via email at [email protected], call us at +1 (555) 123-4567 (Mon-Fri 9am-6pm EST), or use our contact form. We typically respond within 24 hours.