Returns Policy
30-Day Hassle-Free Returns
We want you and your pets to be completely satisfied with your purchase. If you're not happy, we'll make it right.
Return Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused and in original packaging
- Include original receipt or proof of purchase
Non-Returnable Items
- Opened pet food or treats (for safety reasons)
- Personalized or custom items
- Gift cards
How to Return
- 1 Contact our support team at [email protected]
- 2 Receive your prepaid return shipping label
- 3 Pack items securely and drop off at any carrier location
- 4 Refund processed within 5-7 business days of receipt