Returns & Warranty Policy
Your satisfaction is our priority
schedule
30-Day Returns
Free returns within 30 days of delivery
verified
5-Year Warranty
Comprehensive coverage on all furniture
local_shipping
Free Pickup
We'll pick up returns at no extra cost
Return Eligibility
Items are eligible for return if they meet the following criteria:
- Returned within 30 days of delivery
- In original condition with all tags attached
- In original packaging (if possible)
- Not customized or made-to-order items
How to Return
1
Initiate Return
Log into your account and select the item to return, or contact our support team.
2
Schedule Pickup
We'll arrange a convenient time to pick up the item from your location.
3
Receive Refund
Once inspected, your refund will be processed within 5-7 business days.
Warranty Coverage
Our 5-year warranty covers:
- Manufacturing defects in materials and workmanship
- Structural frame damage under normal use
- Hardware and mechanism failures
- Fabric and leather defects (first 2 years)
Need Help?
Our customer service team is here to assist you with returns and warranty claims.