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Frequently Asked Questions

Everything you need to know about your FarmPure subscription

đŸ“Ļ Subscription & Delivery

Choose your box size (Solo, Couple, or Family), and we'll deliver fresh, seasonal produce to your door every week. You can pause, skip, or cancel anytime - no commitment required!
Deliveries are made Tuesday through Thursday depending on your location. You'll receive an email with your specific delivery day when you sign up, and you can track your box in real-time.
Absolutely! You can skip any delivery or pause your subscription from your account dashboard. Just make sure to do it by Sunday midnight before your scheduled delivery week.
We currently deliver to the Northeast US including NY, NJ, CT, PA, MA, and parts of MD and VA. Enter your zip code on our homepage to check availability in your area!

đŸĨŦ Products & Quality

Yes! All produce in our boxes is 100% USDA certified organic. We partner with over 50 local family farms that follow sustainable, organic farming practices.
Our boxes are curated based on what's freshest each week, but you can set preferences to exclude items you don't like. You can also add extras like farm eggs, honey, and artisan bread to any delivery.
We stand behind our produce 100%. If anything arrives damaged or isn't up to your standards, just let us know within 48 hours and we'll credit your account or send a replacement.

đŸ’ŗ Billing & Payments

You're charged every Sunday for the upcoming week's delivery. If you skip a week, you won't be charged for that delivery.
Nope! Delivery is always free. The price you see is the price you pay - no hidden fees or surprises.
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