✨ Freshness Guarantee

100% Satisfaction Promise

We stand behind every item in your box. If something doesn't meet your expectations, we'll make it right — no questions asked.

Quality Issues

If any produce arrives damaged, wilted, or not up to our standards, simply snap a photo and contact us within 48 hours. We'll credit your account or send a replacement in your next box.

How to Report an Issue

Email us at [email protected] or use the "Report Issue" button in your account dashboard. Include a photo and brief description.

Refunds

Credits are applied to your account within 24 hours and automatically used on your next order. If you prefer a refund to your original payment method, just let us know — we process those within 3-5 business days.

Subscription Changes

Need to pause, skip a week, or cancel? No problem! Manage your subscription anytime from your account. Changes made before Wednesday will apply to the following week's delivery.